In order to provide space for social distancing at our displays and around our grounds, sadly, we are having to restrict the numbers of visitors coming to the Trust each day to a number far fewer than we would usually welcome into the park at this time of year. To manage this, it will be necessary for all visitors (members and non-members) to pre-book their visit to the Trust. We won't be able to allow any visitors to come into the Trust without a pre-booking.
Pre-booked tickets are non-refundable and non-transferable. If you are unable to visit due to experiencing COVID-19 symptoms, please contact us as soon as you experience symptoms and we will make arrangements with you. We hope you understand that we may ask for some confirmation.
We are continually monitoring the number of visitors we can welcome to the Trust and are releasing pre-bookable visit sessions on a periodic basis.
If you already have a voucher for a regular day visit for the Trust, this can be used to pre-book your visit online. We changed ticketing systems earlier in the year, so if you experience any difficulties it could be that you have a voucher from our previous system. Please don't hesitate to call us and we'll help to get you booked in. If you have purchased e-tickets, these cannot be used to pre-book tickets online, please call to pre-book. These tickets have been extended for another 6 months to give you plenty of time to use them and to cover our closed period.
If you need to make a booking that includes a carer ticket, please call us on 01264 773850.