General Terms and Conditions
Please note that all annual tickets purchased to The Historic Dockyard Chatham entitle you to 12 months access to the site throughout the opening period (please check Plan Your Visit on our website for dates). Annual tickets exclude access to separately ticketed events including the Festival of Steam and Transport and Salute to the 40s'.
Upon completing your purchase online, you will be emailed with a reference number and further details which will be exchanged for a physical ticket when you arrive with us on your first visit. Please note, to enable the processing of your 12 month ticket, we will need to capture an picture of the ticket holder (18+) to ensure the validity of your non-transferable annual ticket. This image will be stored securely electronically and will not be shared
Don't forget to order your Essential Guide online for just £2.50 (or £3.50 if purchased on the day). The Essential Guide is much more than a map or a souvenir - it is an essential guide to help you get the most out of your day with us including 4 self-guided itineraries to take you to places you might not discover on your own. Order online with your tickets and your copy will be handed to you when you arrive.
Please also note that we will take a photograph of all adults within your party to ensure tickets are not transferred. All information gathered will be deleted within 12 months at the end of your annual ticket period.
If you have any enquiries before purchasing your tickets, please contact us on 01634 823800 or by email firstname.lastname@example.org
Gift Aid allows charities like us to reclaim tax (25p for every £1) from the government on your donations. If you are a UK taxpayer, by opting to Gift Aid you enable us treat your payment as a donation, so each £1 you spend can do £1.25 of good.
Please treat my payment as a Gift Aid donation. I confirm I have paid or will pay an amount of Income Tax and/or Capital Gains Tax for the current tax year (April 6 2019 to April 5 2020) that is at least equal to the amount of tax that all the charities or Community Amateur Sports Clubs will reclaim on my gifts for this tax year. I understand that other taxes such as VAT and Council Tax do not qualify. I understand the charity will reclaim 25p of tax on every £1 that I give. I acknowledge that these Gift Aided tickets are for myself or members of my family.
Please do NOT treat my payment as a Gift Aid donation.
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