PLEASE NOTE: We're now fully booked for visits to see Santa on Saturday 15th December and currently only have limited availability for Santa visits on the afternoon of Sunday 16th of December. You can still visit The Milky Way and pay at the entrance on dates when Santa is sold out and children will be able to take part in the activities available at Buzzlewicks Elf Emporium.Due to anticipated demand, if you would like to visit Santa’s Grotto in 2018 you need to book online – don’t worry, we aren’t changing the way that Santa’s Grotto operates or charging you extra! If no one in your party wants to visit Santa you don’t need to book online, please feel free to just arrive at the main entrance as normal.Please read ALL instructions carefully!1 – First, select the date of your visit in the calendar below from a choice of the 8th, 9th, 15th, 16th, 20th, 21st, 22nd & 23rd Dec.2 – If you have children aged 1-10 years who are believers (this max age is a just guide – all genuine believers are welcome) who would like to visit Santa you MUST also add ONE morning (10am to 1pm) OR ONE afternoon (2pm to 5pm) visit to Santa’s Grotto to the shopping basket for your whole family / group (you will all enter together). Your visit to Santa’s Grotto will not be reserved unless you do this.3 – Then select the appropriate type and number of adult / child tickets for the people in your party. All paying children and annual / class pass holders aged 1-10 years are entitled to visit Santa’s Grotto and will receive a free gift. All paying children aged 1-17 are also entitled to visit Buzzlewicks Elf Emporium to try gingerbread decorating.Please note that at least one person in this booking must join the queue to Santa's Grotto in the Timewarp Play Area (the rest of the party can play!) at least 1 hour before the end of the session you choose e.g the queue will close at 12pm for the morning session and at 4pm for the afternoon session. Everyone in your booking should be ready to enter the grotto together with shoes removed.PLEASE ARRIVE EARLY IF POSSIBLEVIP DISCOUNT TICKET HOLDERS To book online using VIP tickets for Christmas event days you must have a valid VIP pass and be able to pay online with a card in the same name as the name on your pass. Your VIP pass, the number of people it is valid for and your name will be validated on arrival at the entrance.ANNUAL / CLASS PASS HOLDERSChildren aged 1-10 years with an Annual / Class Pass are entitled to ONE VISIT to Santa's Grotto, including a free gift. The expiry date of your pass and your membership photo will also be checked on arrival at the park.
Please note that online tickets are non-refundable.Children under 18 must be accompanied by a responsible adult.Please make sure that you have selected one morning or afternoon session to see Santa from the list above (at the top of the list of items) – you will not be able to visit Santa without adding one of these to the basket.