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Online Bookings
  • Following Government advice, and in a bid to try to reduce the impacts of COVID-19 as much as we possibly can, we have made the incredibly hard decision to close our gates until further notice, from 4pm today, Sunday 22 March.
  • Our full statement can be viewed on our homepage.
  • Online Tickets are valid for the day stated on the booking. They are non-transferable and non-refundable.
  • In the event of bad weather, the tickets can be used for up to 3 days after the booked date.
  • A Senior ticket is valid for adults 60 and over, a Child ticket is for ages 3 to 15. Children aged 2 and under are free.
  • Visitors under the age of 14 must be accompanied by an adult.
  • Tickets can only be redeemed during opening hours and the last entry to the Zoo is approximately 1 hour before closing time - Click Here to see Opening Times
  • Online Tickets must be purchased by midnight the day before you plan to visit. Online Tickets cannot be purchased on the day of your visit. However, you will still be able to purchase standard admission tickets at the gate.
  • Disabled – A discounted rate is available for the registered disabled, due to the challenging terrain. Please note that verification of disability status will be required e.g. DLA/PIP Letter, DWP Book, Blue/Orange badge or letter from GP. You will be required to provide this on arrival. Please click here to see our Accessibility Statement before your visit.
  • Carers – If a visitor requests the need for a carer, as long as the above criteria has been met, a discounted carer ticket can be purchased alongside a disabled persons/wheelchair users ticket. Only 1 carer ticket may be purchased per disabled persons/wheelchair users ticket.
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